If you are upgrading to macOS Big, Sur, see macOS Big Sur 11 Solution. When upgrading to macOS Big Sur, upload IT Viewer macOS 11.mobileconfig.įor macOS Catalina and macOS Mojave, upload IT Viewer macOS 10.x.mobileconfig.

Remove the current configuration profile.

Upgrading/Modifying the Configuration ProfileĪnytime you upgrade and replace the configuration profile, you must do the following:

screen recordings (see Configuring Screen Recording).

These are included in the configuration profile which is uploaded and deployed remotely to all the endpoints.įrom the configuration profile the following permissions can be set for the logger: To enable monitoring of all user activity (such as file activity monitoring, key logging and more), the ObserveIT logger must have permissions set. The Mac configuration profile grants the ObserveIT agent permissions to monitor user and file activity.

To view the installed Mac configuration profiles for a specific endpoint, select Apple menu > System Preferences, then click Profiles.Removing the configuration profile while the Agent is installed may cause the endpoint and the Agent to become unstable. Mac configuration profile must be configured and installed.ĭo not remove the configuration profile from an endpoint with an installed Agent.

When using the Mac Agent, you must install the configuration profile file that defines the settings and permissions for the ObserveIT Agent. (See Apple Support.) Configuration Profile File (See Configuring Service Settings.)ĭue to Apple security policy, if your organization uses the “.local” suffix, Apple devices might not resolve your unicast DNS names or bind to your Active Directory domains. (See Mac Agent Mass Deployment using JAMF.)įor more information about the Mac Agent, see Mac Agent Overview.įrom version 7.12.0, before deploying, you must download the script file with authentication details. This topic describes what you need to know before installing the Mac Agent using mass deployments, via a tool such as JAMF. With the Mac Agent you can continuously monitor activity on macOS endpoints. You are here: What You Need to Know about Mac Agent Setup

Configure dns servers mac jamf script